Ferry crossings from Portsmouth and Lymington are operated by Wightlink and ferry crossings from Southampton are operated by Red Funnel

Ferry crossings from Fishbourne and Yarmouth are operated by Wightlink and ferry crossings from East Cowes are operated by Red Funnel

The port addresses are :  

Portsmouth Gunwharf Car Ferry Terminal, Gunwharf Road, PO1 2LA  (Car Ferry and foot passengers)

Portsmouth Harbour FastCat Foot Passenger Terminal PO1 3PS – (foot passengers only)

Lymington Ferry Port, Undershore Road  SO41 5SB  (Car ferry and foot passengers)

Southampton Terminal 1, Dock Gate 7, Town Quay Road: S014 2AR  (car ferry )

Fishbourne car ferry Port, Fishbourne Lane: PO33 4EU (Car ferry and foot passengers)

Yarmouth Car Ferry Terminal, Quay Street: PO41 0PB

East Cowes Vehicle Check in, Ferry Road, East Cowes , PO32 6RA

Ryde Pier Head Fast Cat Passenger port, The Esplanade PO33 2HF– (foot passengers only)

Please allow plenty of time for the drive to the port and arrive in good time.

NOTE: Your confirmed ferry times will be stated on your final travel documents along with your Ferry reference number and will be the closest available to those requested (Please note these will be your actual ferry times booked, superseding requested times on your original confirmation). We apologise for any inconvenience caused if not exactly as requested.

You do not need a ferry ticket. Simply arrive at the ferry port 1 hour before departure and your car will be recognised by its registration number, OR you can quote the Ferry Booking reference number shown on your final documentation.  All ferries are booked in name of lead booker.

Note: If you have booked more than 1 car with us then each has its own unique Booking Reference No. for the car registration shown with each booking on the final documentation.

Please note you must have the correct number of passengers in each car as per your final documentation.

Accessible Travel Requirements
If you require boarding assistance because you are Blue Badge holder or have mobility issues, please call Wightlink on 0333 999 7333 (Portsmouth & Lymington ferry) or Red Funnel on 02380 019192 (Southampton ferry) as soon as we have give you your reference number and at least 48 hours prior to travel to make sure they are able to assist you.

Warner Norton Grange,
Yarmouth,
Isle of Wight,
PO41 0SD

Tel: 01983 760 323

From Yarmouth Ferry Terminal

Leaving Yarmouth Harbour, turn right at the roundabout and follow the road across Yarmouth Bridge (A3054)

After approximately ½ mile, Norton Grange Coastal Village is on the right-hand side

Trains
There is one railway line on the isle of Wight which operates between Ryde Pier –  Sandown and Shanklin on the East of the Island

Bus services
There is a good bus service on the Isle of Wight . The operator is Southern Vectis

For timetables see  https://www.islandbuses.info/

The nearest bus stop is at the entrance to Norton Grange. Buses stop here for Yarmouth and Newport (please take care crossing the road as there is a tight bend in the road).

Tickets can be bought on the bus

From Yarmouth Ferry port
The bus station is straight ahead as your alight from the ferry  – buses operate every half hour on number 7 route towards Freshwater & Alum Bay – the journey time to Norton Grange is 1 (one ) minute.

From Fishbourne Ferry Port
There is not a bus stop at Fishbourne Ferry Port –the nearest bus stop is Kite Hill Bus stop – this is a 20 minute walk from the ferry terminal (Approx 1 mile) . Then Bus 9 goes into Newport where you can change for bus 7 to Norton Grange (Direction Yarmouth).

If you are travelling as a foot passenger to the isle of Wight and wish to take the ferry from Portsmouth it may be more convenient to take the Fast Cat foot passenger only service from Portsmouth to Ryde Pier as there are buses directly from Ryde Pier.

From Ryde Pier
From Ryde Transport Interchange on the Esplanade (at the entrance to the Pier where the Fast Cat Ferry Arrives) the Number 9 bus goes to Newport – journey time 30 minutes. Change at Newport Bus Station for the Number 7  ( Direction Alum Bay ) to Yarmouth / Norton Grange – journey time 35 minutes

Check the timetable before travelling  https://www.islandbuses.info/

Taxis
Jays Taxis ( Freshwater )  07917 173865
Vectis taxis ( Ryde ) 01983 777007
Pauls Taxis ( Newport ) 01983 639331

Situated in single storey terraces near the entertainment and restaurant complex, all chalets have en-suite bathroom, TV, Hairdryer, Tea & Coffee making facilities, Iron & ironing board & Safe. FREE Wi-Fi is also available.

The bathrooms in the Standard chalets have either a  bath with shower over  or shower only – please specify if you have a preference. Premier chalet bathrooms all have a walk-in shower.

GN Holidays will allocate chalets as usual.

Standard chalet 
Single, 2 singles or 1 double bed.

Premier chalet  
Classy furnishings, small lounge area with mini-fridge 2 singles or 1 double bed. PLUS Signature package. Premier chalets – Elliott, Gatcombe & Hasley all underwent a full refurbishment in March 2024 including the fitting of new bathrooms complete with large walk-in showers

Garden Suite 
Best accommodation on-site. Separate large lounge area with mini fridge. Allocated parking. 2 singles or 1 double bed. PLUS Signature package.

Towels and Bed Linen are provided, beds will be made up ready for your arrival.

You may prefer the Housekeeping Team not to service your room each day – if this is your preference simply display the `do not service card’

Check-in Arrive anytime from 12.00 noon onwards. Accommodation is available from 3pm (all categories). You will be greeted on the driveway and given your room key and any relevant information then you’ll be directed to the relevant car park.

Car parking
The chalet area is a pedestrian only zone. Once you have been checked-in you will be directed to the best car park for your chalet. Kindly note: The 4 parking spaces in front of the Brading block are reserved for guests staying in the disabled facility chalets Brading  1-4. Please be considerate and do not park in these spaces unless you are staying in one of these chalets. There are additional parking spaces for Blue Badge holders outside the cinema and in the top car park near Gatcombe. Guests staying in the Garden Suites have their own allocated parking space in the top car park.

Luggage There is no luggage assistance/porterage. However, if you cannot manage please let the Warner team know and they will help.

Purchases The resort is cash free, so please visit reception on arrival to register your debit/credit card. NOTE Warner do not accept American Express or Solo cards

Check-out Accommodation must be vacated by 10am on the last morning and all guests are asked to leave the resort by no later than 12 noon.

House Keeping/ Towels & Bed Linen Towels and Bed Linen will be provided, and beds will be made up ready for your arrival..

You may prefer the Housekeeping Team not to service your room each day – if this is your preference simply display the `do not service card’

Dining Breakfast and dinners will be  staggered in 15-minute intervals to avoid queues and serving issues. Your preferred meal times are taken at the time of booking and will be confirmed in your final travel document.

Leisure facilities There is a Heated Indoor Swimming Pool, sauna and gym available for complimentary use during your stay. Towels are provided,

There is a games room, pitch & putt  and outdoor bowls as well as a gym.

See your entertainment programme for more activities which can be booked with the Leisure club reception (at the swimming pool)

Essentials Shop A number of everyday essential items such as newspapers etc will be available to purchase from Reception via your charge-card.

Drinks –Free Bar Free Bar is 6pm to midnight each night. A full list of free drinks is displayed at the bar, please check this before you order to avoid any misunderstandings. Of course, we want you to have a good time, but you are encouraged to drink moderately as anti-social behaviour, rudeness to staff and other guests, may lead to immediate check-out with no recourse.

Tea/Coffee making facilities are available in your accommodation and available at extra cost from the bar, restaurant and  Coffee Shop which is open from 10.00am for hot and cold refreshments

Entertainment We always have a great line-up of entertainment and activities, a full guide will be emailed to you shortly before your break and paper copies available at our Holiday Shop during your stay. The programme may be subject to change at short notice.

Cabaret seating cannot be pre-reserved so please arrive in the entertainment venue in good time to be seated before the entertainment is due to start. This is particularly advisable if you are a larger party wanting to sit together. Please do not reserve seats prior to settling in the cabaret venue.

Special/Vital requests VERY IMPORTANT PLEASE HELP US TO HELP YOU

We only know about Special requests shown on your GN confirmation – for anything vital not shown or not advised, please call or email us by no later than one week prior to travel – Email info@gnholidays.com or call 01895 83 33 33  9am to 5.30pm weekdays.

In particular we need to know. .

A) Mobility issues, scooter, wheelchair, frame or stick use, or cannot climb into a bath.

B) Special dietary requirements other than GLUTEN FREE OR VEGETARIAN – always available.

C) If travelling with friends not on the same booking reference as you and you have not already told us you want to dine with, or be in nearby accommodation. There is no need to contact us on this matter if you all booked at the same time, have the same booking reference number and same grade of accommodation.

PLEASE DO NOT CONTACT THE RESORT DIRECTLY – they will be unable to assist you as they do not have access to your booking info.